{"id":13,"date":"2026-01-21T20:29:09","date_gmt":"2026-01-21T12:29:09","guid":{"rendered":"https:\/\/kzwycs.mktdrive.com\/?page_id=13"},"modified":"2026-01-29T12:58:01","modified_gmt":"2026-01-29T04:58:01","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/kzwycs.mktdrive.com\/hr\/return-policy\/","title":{"rendered":"Politika povratka"},"content":{"rendered":"

Politika povratka<\/h1>\r\n

 <\/p>\r\n

1.\u00a0Razdoblje povratka<\/strong>:<\/p>\r\n

Na\u0161a politika povratka vrijedi 60 dana. Ako je pro\u0161lo vi\u0161e od 60 dana od va\u0161e kupnje, na\u017ealost, ne mo\u017eemo vam ponuditi povrat ili razmjenu.
\r\nMolimo kontaktirajte nas za povrat novca ili bilo kakve povezane upite.
\r\nOdgovorit \u0107emo vam u roku od 2 radna dana.
\r\nNe vra\u0107ajte proizvod izravno proizvo\u0111a\u010du.<\/p>\r\n

2.\u00a0Povrat novca (ako je primjenjivo)<\/strong>:<\/p>\r\n

Ako vam je potreban povrat novca ili bilo kakve druge usluge razmjene, suzdr\u017eite se od pokretanja povrata novca izravno putem pru\u017eatelja platnih usluga.<\/p>\r\n

Prvo, kontakt service@vapen.co. Odgovorit \u0107emo na sve va\u0161e upite.<\/p>\r\n

Nakon primitka i provjere va\u0161eg povratka, poslat \u0107emo vam e-mail u kojem \u0107emo vas obavijestiti da smo primili vra\u0107enu stavku. Tako\u0111er \u0107emo vas obavijestiti o odobrenju ili odbijanju povrata novca.<\/p>\r\n

Ako je odobreno, va\u0161 povrat \u0107e biti obra\u0111en, a iznos \u0107e se automatski pripisati va\u0161oj kreditnoj kartici ili izvornom na\u010dinu pla\u0107anja u odre\u0111enom razdoblju.<\/p>\r\n

Kupci su odgovorni za tro\u0161kove vra\u0107anja.<\/p>\r\n

Naknade za dostavu nisu povratne.<\/p>\r\n

3.\u00a0Nedostaju\u0107i povrat novca (ako je primjenjivo)<\/strong>:<\/p>\r\n

Ako niste primili povrat novca, molimo vas da ponovno provjerite svoj ra\u010dun.
\r\nKontaktirajte izdavatelja kreditne kartice jer mo\u017ee potrajati neko vrijeme da vam povrat bude slu\u017ebeno odobren.<\/p>\r\n

Ako ste zavr\u0161ili sve ove korake i jo\u0161 uvijek niste primili povrat novca, molimo vas da nas kontaktirate za daljnju pomo\u0107.<\/p>\r\n

4.\u00a0Razmjena (ako je primjenjivo)<\/strong>:<\/p>\r\n

Prihva\u0107amo samo zamjenu za neispravne ili o\u0161te\u0107ene predmete.
\r\nAko trebate zamijeniti istu stavku, molimo vas da nas kontaktirate putem e-po\u0161te za detaljne upute.
\r\n
\r\n5.\u00a0Potro\u0161ni materijal<\/strong>:<\/p>\r\n

Iz higijenskih i sigurnosnih razloga ne prihva\u0107amo vra\u0107anje otvorenih ili kori\u0161tenih potro\u0161nih predmeta. Potro\u0161ni materijal uklju\u010duje, ali nije ograni\u010den na, teku\u0107ine za e-cigarete, navija\u010de, kapsule, ulo\u0161ke, jednokratne proizvode i baterije.
\r\nSvaki potro\u0161ni proizvodi nisu prihvatljivi za ponovnu isporuku.<\/p>\r\n

6.\u00a0Uvjeti i odredbe promocije<\/strong>:<\/p>\r\n

Promocijski predmeti se smatraju kona\u010dnom prodajom.
\r\nAko se promotivna stavka smatra neispravnom, vratit \u0107emo ili pru\u017eiti kredit trgovini samo za iznos pla\u0107en za stavku.
\r\nPromocijske stavke ne\u0107e biti zamijenjene.<\/p>\r\n

7.\u00a0Pitanja kvalitete<\/strong>:<\/p>\r\n

Za proizvode kupljene u drugim maloprodajnim mjestima preporu\u010dujemo tra\u017eiti pomo\u0107 od mjesta kupnje.
\r\nAko trgovina ne mo\u017ee pru\u017eiti bilo kakvu pomo\u0107 ili poslije-prodajnu uslugu, mo\u017eete zatra\u017eiti pomo\u0107 od nas.
\r\nTo zahtijeva da na\u0161 tim za korisni\u010dku slu\u017ebu dostavi sigurnosni kod na ambala\u017ei proizvoda i fotografije ili videozapise koji pokazuju nedostatke proizvoda.<\/p>\r\n

Temeljito provjeravamo sve informacije na na\u0161oj web stranici. Me\u0111utim, povremeno se mogu pojaviti gre\u0161ke ili proizvo\u0111a\u010di mogu a\u017eurirati informacije o kojima nismo svjesni.
\r\nZadr\u017eavamo pravo ispraviti neto\u010dne informacije i nismo odgovorni za pogre\u0161ke u tiskanju.<\/p>\r\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Return Policy   1.\u00a0Return Period: Our return policy is valid for 60 days. If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. We will respond to you within 2 business days. 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