{"id":13,"date":"2026-01-21T20:29:09","date_gmt":"2026-01-21T12:29:09","guid":{"rendered":"https:\/\/kzwycs.mktdrive.com\/?page_id=13"},"modified":"2026-01-29T12:58:01","modified_gmt":"2026-01-29T04:58:01","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/kzwycs.mktdrive.com\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n"},"content":{"rendered":"

Pol\u00edtica de devoluci\u00f3n<\/h1>\r\n

 <\/p>\r\n

1.\u00a0Per\u00edodo de devoluci\u00f3n<\/strong>:<\/p>\r\n

Nuestra pol\u00edtica de devoluci\u00f3n es v\u00e1lida por 60 d\u00edas. Si han pasado m\u00e1s de 60 d\u00edas desde su compra, por desgracia, no podemos ofrecerle un reembolso o cambio.
\r\nPor favor p\u00f3ngase en contacto con nosotros para el reembolso o cualquier consulta relacionada.
\r\nLe responderemos en un plazo de 2 d\u00edas h\u00e1biles.
\r\nPor favor, no devuelva el producto directamente al fabricante.<\/p>\r\n

2.\u00a0Reembolso (si es aplicable)<\/strong>:<\/p>\r\n

Si necesita un reembolso o cualquier otro servicio de cambio, por favor, no inicie un reembolso directamente a trav\u00e9s del proveedor de servicios de pago.<\/p>\r\n

Primero, contacto service@vapen.co. Responderemos a cualquier consulta que pueda tener.<\/p>\r\n

Al recibir e inspeccionar su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico notific\u00e1ndole que hemos recibido el art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o rechazo de su reembolso.<\/p>\r\n

Si se aprueba, su reembolso ser\u00e1 procesado, y la cantidad se acreditar\u00e1 autom\u00e1ticamente a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original dentro de un per\u00edodo especificado.<\/p>\r\n

Los clientes son responsables de los gastos de env\u00edo de devoluci\u00f3n.<\/p>\r\n

Los gastos de env\u00edo no son reembolsables.<\/p>\r\n

3.\u00a0Reembolsos ausentes (si es aplicable)<\/strong>:<\/p>\r\n

Si no ha recibido el reembolso, por favor revise su cuenta de nuevo.
\r\nP\u00f3ngase en contacto con el emisor de su tarjeta de cr\u00e9dito, ya que puede tomar alg\u00fan tiempo para que su reembolso sea aprobado oficialmente.<\/p>\r\n

Si ha completado todos estos pasos y todav\u00eda no ha recibido su reembolso, p\u00f3ngase en contacto con nosotros para obtener m\u00e1s asistencia.<\/p>\r\n

4.\u00a0Intercambio (si es aplicable)<\/strong>:<\/p>\r\n

Solo aceptamos intercambios por art\u00edculos defectuosos o da\u00f1ados.
\r\nSi necesita intercambiar el mismo art\u00edculo, p\u00f3ngase en contacto con nosotros por correo electr\u00f3nico para obtener instrucciones detalladas.
\r\n
\r\n5.\u00a0Consumibles<\/strong>:<\/p>\r\n

Por razones de higiene y seguridad, no aceptamos devoluciones de art\u00edculos de consumo abiertos o usados. Los consumibles incluyen, pero no se limitan a, l\u00edquidos de cigarrillos electr\u00f3nicos, bobinas, vainas, cartuchos, desechables y bater\u00edas.
\r\nCualquier art\u00edculo de consumo no es elegible para el reenv\u00edo.<\/p>\r\n

6.\u00a0T\u00e9rminos y condiciones de la promoci\u00f3n<\/strong>:<\/p>\r\n

Los art\u00edculos promocionales se consideran venta final.
\r\nSi un art\u00edculo promocional se considera defectuoso, solo reembolsaremos o proporcionaremos cr\u00e9dito de tienda por el importe pagado por el art\u00edculo.
\r\nLos art\u00edculos promocionales no ser\u00e1n reemplazados.<\/p>\r\n

7.\u00a0Cuestiones de calidad<\/strong>:<\/p>\r\n

Para los productos comprados en otros puntos de venta al por menor, recomendamos buscar asistencia en el lugar de compra.
\r\nSi la tienda no puede proporcionar ninguna asistencia o servicio posventa, puede buscar ayuda de nosotros.
\r\nEsto requiere proporcionar a nuestro equipo de atenci\u00f3n al cliente el c\u00f3digo de seguridad en el envase del producto y fotos o v\u00eddeos que demuestren los defectos del producto.<\/p>\r\n

Inspeccionamos a fondo toda la informaci\u00f3n en nuestro sitio web. Sin embargo, ocasionalmente pueden ocurrir errores o los fabricantes pueden actualizar informaci\u00f3n que no conocemos.
\r\nNos reservamos el derecho a corregir informaci\u00f3n inexacta y no somos responsables de errores de impresi\u00f3n.<\/p>\r\n

 <\/p>","protected":false},"excerpt":{"rendered":"

Return Policy   1.\u00a0Return Period: Our return policy is valid for 60 days. If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. We will respond to you within 2 business days. Please do not return the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"pagetext.php","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn Policy - VAPEN<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - VAPEN\" \/>\n<meta property=\"og:description\" content=\"Return Policy   1.\u00a0Return Period: Our return policy is valid for 60 days. If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. We will respond to you within 2 business days. 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If more than 60 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Please contact us for refund or any related inquiries. We will respond to you within 2 business days. 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